Terms &
conditions.

1. About these terms

These terms apply to your use of this website and to print, finishing, delivery and mailing work ordered from Sunrise Printing & Mailing (“we”, “us”). By placing an order or using the site, you agree to them. If we agree something different with you in writing for a particular job, that written agreement wins.

2. Estimates and quotes

Prices shown by the flyer estimator on our prices page are good-faith estimates, not offers. A member of our team reviews the details of every job and confirms the final price before any work begins.

Quotes are based on the size, quantity, stock, finishing, deadline and files you describe. If any of those change, or the files need work that was not expected, the price may change, and we will tell you before going ahead. Because paper and material costs move, a quote more than 30 days old should be confirmed with us.

3. Artwork, proofs and approval

You are responsible for the content of your files, including spelling, wording, phone numbers, prices and layout. We check files for print problems such as missing bleed, low resolution or color mode, and send a proof before printing.

Please check the proof carefully. Once you approve it, we print what you approved, and we are not responsible for errors that were in the approved proof. Artwork that has to be rebuilt or edited before it can print may carry a design charge, which we will tell you about first.

4. Color

Screens and printers show color differently, so printed color will not exactly match what you see on a monitor or phone. Slight variation between print runs, papers and devices is normal and is not a defect. If an exact color matters, tell us when you order and ask for a printed proof or a Pantone match.

5. Quantities

We aim to deliver the exact quantity ordered. Printing and finishing can occasionally produce a small difference, and if an order comes up short we will tell you and make it good.

6. Your right to print the content

By sending us files, you confirm that you own the content or have permission to reproduce it, including logos, photos, artwork, trademarks and text, and that printing it does not break any law. You agree to cover any claims, costs or losses that arise because content you supplied infringes someone else’s rights. We may decline any job that we believe infringes someone’s rights, is unlawful or is otherwise unsuitable.

7. Turnaround and the 10 AM rule

Same-day work applies to jobs whose artwork is approved before 10 AM; after that, we guarantee the next morning. We tell you which you are getting before you pay. Turnaround is counted from proof approval, not from when files first arrive.

Turnaround times depend on files arriving print-ready and proofs being approved promptly. Late approvals, file problems, changes after approval, equipment failure and events outside our control can delay a job; if that happens we will tell you as soon as we know.

8. Prices and payment

Unless a quote says otherwise, prices do not include sales tax, delivery or postage. Payment is due when you collect or receive your order, unless we have agreed other terms with you in writing. We may ask for a deposit or payment in advance for large or custom jobs, and postage for mailings is paid before the mailing is dropped.

9. Pickup, delivery and booth delivery

Orders can be collected at the shop or delivered. Responsibility for an order passes to you when you or someone you send collects it, or when we deliver it to the address, venue or booth you gave us. For show deliveries, please give us accurate venue, hall and booth details; we are not responsible for an order once it has been delivered as instructed, including its handling by the venue or show contractors.

10. Changes and cancellations

You can change or cancel an order at no charge before production starts. Once printing or finishing has begun, you will be charged for the work completed and the materials used.

11. If something is wrong with your order

Please check your order when you receive it and tell us about any problem within 7 days, with the affected pieces or photos of them. If the problem is our error, we will reprint the affected items or refund what you paid for them, whichever is more practical.

Our responsibility for any order is limited to the price paid for it. We are not liable for indirect or consequential losses, such as lost sales, missed events or the cost of exhibiting at a show.

12. Your files after the job

We may keep your files after a job so that reprints are quick and easy, but we are not an archive service. Please keep your own copies of anything important; we may delete stored files at any time.

13. Mailing services

For mailing jobs, you are responsible for the accuracy of your mailing list and for making sure your mail piece and its content meet US Postal Service rules. Postage rates and delivery times are set by the Postal Service and can change; we are not responsible for delays or losses once mail has been handed to the Postal Service.

14. This website

The text, design and images on this site belong to us or are used with permission, and may not be copied for commercial use without our consent. We keep the information on the site accurate, but prices, specifications and turnaround times shown here are general and can change; the quote for your job is what counts. Links to other websites, such as Google, are provided for convenience and we are not responsible for their content.

15. Governing law

These terms are governed by the laws of the State of Nevada. Any dispute will be handled in the courts located in Clark County, Nevada.

16. Changes to these terms

We may update these terms from time to time by posting a new version on this page. The terms in place when you place an order apply to that order.

17. Contact us

Questions about these terms: email info@sunriseprintinglv.com, call (702) 518-7046, or visit us at 3945 E Patrick Ln, Ste C, Las Vegas, NV 89120.